Topic/Skill:
Email composition
Lesson/Project:
Writing a professional eMail.
Learning Goals:
They will understand the correct use of tone, style and appropriate information to use in an email correspondance.
Criteria
Quality
4-Excellent
3-Good
2-Fair
1-Unsatisfactory
SCORE
TONE
The tone is polite and constructive, suggesting the problem can be solved.
The tone is polite but makes no effort to suggest that the author expects the problem to be solved.
The tone is neutral, and open to interpretation by the reader as either positive or negative.
The tone is brusque, maybe even rude or angry.
INFORMATION
The note tells the reader 1) what the problem is; 2) who is involved in thinking about the problem; 3) the number to call; 4) when to call, and; 5) the deadline for calling. All the needed information is given in as concise a manner as possible.
The note gives all the needed information but may be longer than necessary or include unnecessary information.
The note gives most of the needed information but may be missing key information such as a definition of the problem.
The note is either to brief or rambles on without giving all the necessary information.
STYLE/MECHANICS
The note uses common email style features such as greeting and closing lines. Spelling, punctuation, grammar, etc. meet professional standards.
Format features are present. Some problems with mechanics should be fixed.
Either spelling, punctuation and grammar are correct or the author uses formal features but not both.
Problems with spelling, punctuation, grammar and/or formal features make the note look unprofessional.
 
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